Privacy Policy

Last updated: February 05, 2025

Overview

This Privacy Policy describes how NexisNeo (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our content marketing services and website. As a content marketing agency specializing in cleantech and EV sectors, we are committed to protecting your privacy and handling your data transparently.

Who We Are

NexisNeo is a specialized content marketing agency based in Barcelona, Spain. We help cleantech and EV companies communicate their innovations effectively through strategic content marketing services.

Information We Collect

Client Data

When providing our content marketing services, we collect:

  • Business contact information (names, email addresses, phone numbers)
  • Company information and technical specifications
  • Project briefs and requirements
  • Marketing campaign data and analytics
  • Content approval and feedback records

Website Visitor Data

When you visit our website, we collect:

  • Usage data (pages visited, time spent, interaction patterns)
  • Device information (browser type, IP address)
  • Cookie data (see our Cookie Policy section)

Marketing and Communications Data

If you subscribe to our updates or download our resources:

  • Email address
  • Content preferences
  • Marketing communication responses

How We Use Your Data

We use your data to:

  • Deliver content marketing services
  • Manage client relationships
  • Improve our services
  • Analyze content performance
  • Send relevant marketing communications
  • Comply with legal obligations

We process your personal data under the following legal bases:

  • Contract performance (for our clients)
  • Legitimate interests (for business development)
  • Consent (for marketing communications)
  • Legal obligations (for compliance purposes)

Your Data Protection Rights

Under GDPR, you have the following rights:

  1. Right to Access

    • Request copies of your personal data
    • Understand how we process your data

  2. Right to Rectification

    • Correct inaccurate data
    • Complete incomplete data

  3. Right to Erasure

    • Request deletion of your data
    • Withdraw consent for processing

  4. Right to Restrict Processing

    • Limit how we use your data
    • Temporarily block processing

  5. Right to Data Portability

    • Receive your data in a structured format
    • Transfer data to another provider

  6. Right to Object

    • Object to processing based on legitimate interests
    • Stop direct marketing communications

Data Retention

We retain different types of data for specific periods:

  • Client project data: 5 years after project completion
  • Marketing communications data: 2 years after last interaction
  • Website analytics: 26 months
  • Financial records: 7 years (legal requirement)

International Data Transfers

As a Spain-based company working with international clients, we may transfer data outside the EU/EEA. We ensure appropriate safeguards through:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Data Processing Agreements

Security Measures

We implement appropriate technical and organizational measures:

  • Encrypted data transmission
  • Secure cloud storage
  • Access controls
  • Regular security assessments
  • Staff training on data protection

We use cookies to:

  • Improve website functionality
  • Analyze user behavior
  • Remember your preferences

Types of cookies we use:

  • Essential cookies
  • Analytics cookies
  • Functionality cookies
  • Marketing cookies (with consent)

Client Confidentiality

For our content marketing services:

  • We sign NDAs when required
  • Handle technical information confidentially
  • Protect client intellectual property
  • Secure storage of marketing assets
  • Controlled access to client data

Changes to This Policy

We may update this policy to reflect:

  • New services or features
  • Regulatory requirements
  • Improved privacy practices

We will notify you of significant changes via email or website notice.

Contact Us

For privacy-related matters:

Supervisory Authority

You have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD):

  • Website: www.aepd.es
  • Address: C/ Jorge Juan, 6. 28001 Madrid
  • Phone: +34 91 266 35 17

This policy was last updated on February 05, 2025.